We stand by the quality of our products and want total customer sanctification. If you have any problems with your order please contact us within 7 days of receiving your shipment.
If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Your order is held for two hours after it is placed to allow for any necessary changes to billing/shipping addresses or item sizes and colors! If you need to make a change or cancel and refund your order you can write email to email@example.com
If your order has already been printed and shipped, unfortunately changes cannot be made to it.
Any defects or errors on our part will result in a replacement at no charge. We do not accept returns due to user error such as incorrect selection of sizes, designs, colors, address, etc.
Please do not return an item to us prior to consulting with us. We do not have a storage facility, and if you return an item it will be returned to our fulfillment center.
To be eligible for a return and/or refund, the following conditions must also be met:
- the purchased item is either defective or does not match the customer's order, as evidenced by the customer by means of photo(s) or video(s);
- if the purchased item is defective, such defect must not have been caused by any misuse, abuse or accidental damage of the purchased item by the customer;
- the purchased item must be unused and must be in the same condition that the customer received it;
- the purchased item must be returned in the original packaging.
For the avoidance of doubt, the following reasons do not constitute valid return and/or refund reasons (non-exhaustive list):
- the customer ordered the item in a wrong size;
- the customer no longer wants the item;
- the customer finds the same item elsewhere at a cheaper price.